SHIPPING & RETURNS

Shipping Guidelines

We offer UK delivery with Royal Mail, DPD and DHL our warehouse in Gatwick, UK.

We aim to get your order processed and dispatched within one business day. Orders placed before 1pm will be processed the same day.  For any mistakes made, you can self-cancel your order within 30 minutes of placing your order.

EU & WORLDWIDE SHIPPING

For free shipping offers in Europe please visit our international website here 
Or click on your local site if you're in the US, Canada or Australia & New Zealand.

European Shipping

Standard Shipping (DPD - £14)

Valid for the following countries:
Austria, Belgium, Croatia, Czechia, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden
Visit https://eu.dockandbay.com for free shipping offers

Worldwide Shipping

Expedited Shipping (DHL) - from £18
All other countries not listed above, including countries considered in Europe. Rates may vary based on the weight of your order or location

Tax & Duties

Brexit has made shipping to Europe a real pain, and Covid has made international shipping worse :) To make things easy for you - Dock & Bay will cover all import taxes and fees. We want to make that delivery as seamless as possible. If the carrier charges you for import, please contact us with evidence of any charges paid and we will support you.

RETURNS & REFUNDS

Frequently Asked

Got any questions? Head to our Frequently Asked page to read more.